There are always new coupons, sales and promotions going on. Sign up to receive emails and save a ton! You can find the latest deals and discounts on the CTW Facebook page.
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Return shipping is on us. Contact us to let us know you would like to make a return and we will email you a return label to print. Simply reuse the packaging your items were sent in, attach the label and send it on it's way at no cost to you! Your refund is credited as soon as the package is scanned and on its way. Phew, that was simple!
Slower shipping speeds are usually specified in the product description. We ship via the USPS and do our very best to get your stuff to you ASAP! It takes an average of 6-8 business days for in-stock items to ship, but some items take longer (10 - 15 business days) because they are coming from the warehouse or being shipped to us from partnered brands before making it to our packaging and finishing studio. It is totally worth the wait! A tracking number is included via email when the order ships so you will know just when to expect delivery.
Back-ordered items may feature a "coming soon" photo. No worries! If a product of your choice has sold out, and is on back-order, it will return in no time. CTW offers 20% off your next purchase to show our gratitude for your awesome patience while it is being restocked. Simply go to our contact page, enter your info and a quick message with the product you were hoping for to get your special coupon code. (Coupon applies only to back-ordered items)
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